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Laney College

REMOTE SUPPORT FOR STUDENTS

REMOTE SUPPORT FOR STUDENTS

Questions about adding classes?

STUDENT SUPPORT

Check out our Getting Started Playlist, which helps walk students through the process of adding classes, purchasing textbooks, accessing their student email and so much more!

  • How to Add Classes
  • How to Get Around the Bay
  • How to Purchase Textbooks
  • How to Search for Classes
  • How to Drop Classes & Refund Policy
  • How to Access Passport Student Center
  • How to Access Peralta Email
  • How to Make Payments Online

 

  • For information on emergency aid to help pay for housing, tuition and general living expenses, click here.
  • Practice logging in to the Peralta Student Portal to access your Peralta email and Canvas. Here is a Resource For Portal Login Help.
  • We have more resources on the Student Resource Site. Read the first module entitled “In Case Of Campus Closure: Student Resources And Support.”
  • For immediate Canvas help, you can also call 24/7 Canvas phone support at (844) 600-4955
  • If you have an IT issue email us at: helpdesk@cc.peralta.edu or call 510.464.3233
  • For all general questions and support, please email Laneypio@peralta.edu
  • Grab and Go Meals: Laney College is serving fresh grab and go meals Mondays, Wednesdays & Thursdays of each week. Be sure to check your student email for any updates around the meals giveaways!

What you need to know about remote services: 

  • Contact your instructors for questions about classes and coursework.
  • If you are unable to connect with your instructor, contact your dean. Click here for the list of deans and access their contact information.
  • If you need an e-book or have general questions for the bookstore, online chat is available here https://laney.edu/library/.
  • If you need help with Canvas, call the 24/7 Canvas phone support at (844) 600-4955.
  • For information about student support for online classes click here.
  • To connect with a counselor visit https://laney.edu/counseling/.
  • If you have a CalWorks, EOPS, CARE, or NEXTUP question, please visit https://laney.edu/calworks/.

For information about free or low-cost computers and WiFi: 

Community Resources:

  • Do you receive EBT benefits? Click here (https://www.cdss.ca.gov/ebt-online) to find out how to purchase groceries ONLINE at Walmart or Amazon.
  • If you are over 18 and are in need of produce or a hot meal, please contact the Alameda County Food Bank. Visit their website to learn more https://www.accfb.org/get-food/.
  • East Bay Community Law Center: If you need help renewing your DACA, or have any questions about your immigration status, be sure to make an appointment to speak to an immigration advocate! Clinic appointments can be scheduled online here. At this time, all appointments will take place by phone or video. For questions, please email laneylegal@ebclc.org.
  • You can find a list of health, housing, and resources for undocumented communities online here from Immigrants Rising. The California Immigrant Youth Justice Alliance is also regularly updating their website with a list of COVID-19 resources for undocumented Californians here.
  • The Worker’s Guide: Your Rights During the Coronavirus (COVID-19): Attached is a guide to workers’ rights during the COVID-19 outbreak, prepared by Centro Legal de La Raza, Legal Aid at Work, and Bet Tzedek. This guide answers frequently-asked-questions about unemployment, reduced hours, reduced pay, government benefits, and more. You can find more information at Legal Aid at Work’s website here. Additionally, Legal Aid at Work offers helplines and (virtual) Worker’s Rights Clinics; you can request an appointment here.
  • Unemployment Insurance Benefits in California: Click to view and download a step-by-step guide (Click here to view the Spanish version) for applying for unemployment insurance benefits online at the State of California Employment Development Department (EDD) website. Unemployment Insurance (UI) benefits is a government program that will provide unemployed workers with cash benefits (about 60% of wages) if they are eligible. If your claim is approved, a payment is made weekly on a Visa card that is mailed to you.
  • Family Preparedness Plan for Individuals Without Legal Status: (View Spanish the version here  & view Mandarin version here): For families with mixed immigration status, we recommend having a family preparedness plan. This document (available in English, Spanish and Mandarin) is from the Immigrant Legal Resource Center, and includes information about how to prepare for a family emergency.
  • For information about crisis support, help with substance abuse & domestic violence, click here.
  • The team at Study.com has created a comprehensive Scholarship Guide for API Students and a College Guide for Undocumented Students. These guides contain information to help Asian American and Pacific Islander students through the educational process, including information on how to choose schools, a comprehensive list of scholarships and grants for API students, and details on AANAPISI. We are also currently accepting applications through July 1st to our 2021 Study.com Scholarship for Asian American & Pacific Islander Students.