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Phone Appointments

Phone Appointments

To schedule a phone appointment with a counselor:

Option 1 (Call us to make an appointment):

  • Call 510.464.3152 or 510.464.3154
  • Leave a clear message with your name, student ID number, and your contact phone number.
  • You will receive a call back, possibly from a private or blocked number, because our staff is working from home.
  • At the time of your appointment, your counselor will call you.
  • NOTE: If you need a prerequisite cleared, you do not need an appointment. Visit here to fill out the Request for Prerequisite Clearance Form.

Option 2 (Make an appointment online and call into your appointment):

Note: If at all possible, we do recommend an online appointment, so that the counselor can show their computer screens during your appointment. Counselors are currently using the Zoom app, and you will need a smartphone, tablet, or computer to enter a Zoom appointment. You do not need to download the Zoom app enter your online appointment.