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Laney College

FAQ- DSPS is here to support

FAQ- DSPS is here to support

DSPS Shelter in Place FAQ 

 

  • How do I make an appointment with my DSPS counselor? 
  • You have 3 different options to make an appointment  
  1. Call us 510-464-3428 state your name, student ID, contact info and times you are available 
  1. Email us at  laneydsps@peralta.edu State your name, student ID, contact info phone number and preferred dates and times  
  1. E-SARS (please make sure your telephone and email is correct in SARS) 
  • How can I communicate with the DSPS office?  
  • You may reach us at 510-464-3428 and we will get back to you asap 
  • Will the High tech center be open 
  • What if I do not have access to technology for school? 
  • Will there still be tutoring?  
  • Yes! Absolutely, please schedule DSPS tutoring with kcael@peralta.edu  
  • State your name, student ID, times available and subject you’d like tutoring in 
  • How do I get my audio books?  
  • I want to use my extra time for tests, what should I do?  
  • If you have a copy of your accommodations letter with approved test time accommodations, scan/take a picture of it at least 1 week before your exam and email it to your instructor requesting your extra time.  
  • If you do not have a copy of your accommodations letter, please contact the Laney DSPS office for a copy. Please give us ample time to get the letter to you.  
  • Will classes be on campus during summer 2020?  
  • At this time Summer 2020 courses will be fully online.  
  • I do not have access to internet.  
  • Please contact the Laney DSPS office if you have no internet access.  
  • I do not have access to technology required to complete my courses.  
  • Please contact the Laney DSPS office if you do not have access to the technology required for your courses.  
  • If you need a laptop and internet access, please apply for the Keeping Students Connected program: Free Laptop and Internet Application 
  • I have been approved for tech from Laney College, what should I do next?  
  • Contact Laney DSPS ASAP to complete next steps.  
  • I am DHH.  What should I do to get my accommodations?