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Complaint Process

Student Concerns, Complaint Process & Title IX Information

 

Laney College is committed to an educational environment that is free from interference and disruption, and that fosters equity and mutual respect. Most concerns, complaints, grievances, or disciplinary matters should be resolved at the campus/district level.


The following administrative processes are available to individuals who believe that they have concerns, or been treated unfairly that their rights have been violated:

  1. Prohibition of Harassment, Discrimination, and Sexual Assault Procedures AP 3430
  2. Prohibition of Sexual Harassment Under Title-IX AP 3433
  3. Responding to Harassment Based on Sex Under Title-IX AP 3434
  4. Grade Changes and Student Grievance Procedures AP 4231
  5. Student Standards of Conduct, Discipline Procedures, and Due Process AP 5500
  6. Student Rights and Grievance Procedure AP 5530
  7. Disabled Students Programs and Services AP 5140
  8. Nondiscrimination AP 3410

Individuals are strongly encouraged to make every attempt to resolve matters through the appropriate administrative processes described in 1 through 8 above.

If a complaint does not fall into one of the categories above, the complaint should be addressed in writing to the college Vice President of Student Services at the following address or email:

Laney College
Vice President, Student Services
900 Fallon St
Oakland, CA 94607

Email: laneystudentservices@peralta.edu


Student Grievance Procedures and Forms:

Student Grievance Procedure

Student Grievances are housed at the campus in the Office of the Vice President of Student Services.

Employee grievances based on unlawful discrimination and/or harassment are filed at the Peralta Community College District Employee Relations Office.

For more information on employee complaints and investigation procedures, please click HERE.

Concerns of discrimination or harassment should be reported to the appropriate departments.

Sex Discrimination and Sexual Harassment:

Title IX Coordinator: Vice President of Student Services, Dr. Marlon Hall mhall@peralta.edu

Disability Access and Discrimination:

Disability Access Coordinator: Dr. Nate Failing, Student Accessibility Services, Coordinator (510) 464-3428
504/ADA Coordinator: Dr. Dettie Del Rosario, Vice President of Administrative Services (510) 464-3228.

All other concerns about discrimination or harassment should be directed:

Vice President, Students Services, Dr. Marlon Hall  (510) 464-3340

Matters that are not resolved internally may be processed by using the following agencies in the order described below. If your complaint does not concern the California Community College’s compliance with academic program quality and accrediting standards, you may contact the California Community College Chancellor’s Office (CCCCO) by completing this CCCCO web form.

Contact the Accrediting Commission for Community and Junior Colleges (ACCJC) if your complaint is associated with the institution’s compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.