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Student Concerns, Complaint Process & Title IX Information

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Laney College is committed to an educational environment that is free from interference and disruption, and that fosters equity and mutual respect. Most concerns, complaints, grievances, or disciplinary matters should be resolved at the campus/district level.

The following administrative processes are available to individuals who believe that they have concerns, or been treated unfairly that their rights have been violated:

  1. Prohibition of Harassment, Discrimination, and Sexual Assault Procedures AP 3430
  2. Prohibition of Sexual Harassment Under Title-IX AP 3433 [ext link]
  3. Responding to Harassment Based on Sex Under Title-IX AP 3434
  4. Grade Changes and Student Grievance Procedures AP 4231
  5. Student Standards of Conduct, Discipline Procedures, and Due Process AP 5500
  6. Student Rights and Grievance Procedure AP 5530
  7. Disabled Students Programs and Services AP 5140
  8. Nondiscrimination AP 3410

Individuals are strongly encouraged to make every attempt to resolve matters through the appropriate administrative processes described in 1 through 8 above.

If a complaint does not fall into one of the categories above, the complaint should be addressed in writing to the college Vice President of Student Services at the following address or email:

Laney College
Vice President, Student Services
900 Fallon St
Oakland, CA 94607

Email: laneystudentservices@peralta.edu

Student Grievance Procedures and Forms:

Student Grievances are housed at the campus in the Office of the Vice President of Student Services.

Employee grievances based on unlawful discrimination and/or harassment are filed at the Peralta Community College District Employee Relations Office.

For more information on employee complaints and investigation procedures, please click HERE.

Concerns of discrimination or harassment should be reported to the appropriate departments.

Sex Discrimination and Sexual Harassment:

Title IX Coordinator:
Dr. Lily Espinoza, Vice President of Student Services
lespinoza@peralta.edu

Disability Access and Discrimination:
Disability Access Coordinator:
Dr. Nate Failing, Student Accessibility Services Coordinator
(510) 464-3428

504/ADA Coordinator:
Dr. Rudy Besikof, President, Laney College
(510) 464-3219

All other concerns about discrimination or harassment should be directed:

Vice President, Students Services, Dr. Lily Espinoza (510) 464-3244

Matters that are not resolved internally may be processed by using the following agencies in the order described below. If your complaint does not concern the California Community College’s compliance with academic program quality and accrediting standards, you may contact the California Community College Chancellor’s Office (CCCCO) by completing this CCCCO web form.

Contact the Accrediting Commission for Community and Junior Colleges (ACCJC) if your complaint is associated with the institution’s compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.

Contact

Office of Student Services:

Tower Building, 8th Floor (T-813)
Phone: (510) 464-3214
Email: laneystudentservices@peralta.edu

Vice President of Student Services & Title IX Coordinator

Dr. Lily E. Espinoza
Phone: (510) 464-3244
Email: lespinoza@peralta.edu

Executive Assistant, VPSS

Ms. Hope Lane, MPA
510-464-3340
Email: hlane@peralta.edu

Office Hours

Fall 2024 Hours:
Monday-Friday
8:30 a.m.-5:00 p.m.*

*Campus holidays and closures may affect these hours.